“Be humble, helpful, offer guidance in person and immediately, praise in public, criticize in private, and don’t personalize, and
Make it clear that the problem is not due to some unfixable personality flaw. Share stories when you’ve been criticized for something similar,”
says Kim Scott, CEO coach and author of Radical Candor.
Source: A former Google and Apple exec says there are 4 ways to lead a team — and 3 are ineffective – Business Insider Nordic