I have heard it said that trust is like an elevator cable, in that only its absence should be remarkable. If I imagine the epitome of trust… Read more “What is your Trust worth? | The Edge”
Category: Moments of Truth
Bring the Four Swordsmen of Client Service With You | The Edge
“Grasshopper,” the Master called to the Young Professional, staring right at him as if he could somehow see him, “last week you told me you knew how… Read more “Bring the Four Swordsmen of Client Service With You | The Edge”
Are you a Warrior or a Worrier? | The Edge
The role of sales management and sales consultancy are obviously different. Organizations often blur this distinction – one the warrior on the front line and the other… Read more “Are you a Warrior or a Worrier? | The Edge”
Coaching Improves a Struggling Sales Team | The Edge of the Wedge
Too many Sales Managers fall back on what may be called “spreadsheet coaching,” where the focus is on whether the sales staff is hitting its numbers, or… Read more “Coaching Improves a Struggling Sales Team | The Edge of the Wedge”
Consciousness In Business 