Aligning strategic operations and their associated success measures with organisational goals in all areas of the business including sales. Management and measurement of those critical factors that… Read more “Sales Metrics – The Behaviour you Reward | The Edge”
Category: Moments of Truth
The DNA of a Good Question | The Edge
What does the DNA of a good question look like? Here are some helpful tips & advice about what comprises good client-facing questions: Tip #1: Prompt a… Read more “The DNA of a Good Question | The Edge”
People make Emotional Decisions for logical reasons | The Edge
People make Emotional Decisions for logical reasons | The Edge.
The Psychology of Sales – False Consensus Effect | The Edge
Many people quite naturally believe they are good ‘intuitive psychologists’, thinking it is relatively easy to predict other people’s attitudes and behaviours. We each have information built… Read more “The Psychology of Sales – False Consensus Effect | The Edge”