Have you ever wondered what role market and sales plays in your company’s approach to customer service? Maybe you’ve always assumed that a company’s customer service strategies were separate… Read more “Your Customer Service Strategy Must Start with Marketing and Sales”
Category: On Awareness
Are Your Emotions Contagious?
Emotional Gushers are experts at knowing their emotions and were born to share them. No one has to wonder where they’re at. Elated, bored, miserable, they tell you. What you see is what you get. They tend to be spontaneous, direct, authentic, and trusted confidants. The gusher unloads stress by verbalizing it.
Recognizing you’re a gusher enables you to become a better communicator by learning to balance self-sufficiency with emotional expression.
Tips For Gushers To Find Balance: Empower Yourself with Self-Sufficiency
Experiment with centering your feelings before soliciting support. Here’s how: First define the upset. Let’s say your boss has made mince meat out of your self-worth yet again. Second, ask yourself, “How does this make me feel? Seething? Demoralized? Plotting murder?” Now let yourself experience those emotions uncut, not acting them out, an essential stage before transformation can happen. Third, work with your feelings using these techniques:
Tip#1: Set your intention to clear the emotion.
Tip#2: Keep exhaling stress and relax your body
Tip #3: Use positive self-talk to love yourself back to center again. Inwardly say, “I did my best. I even deserve points for graciousness.” Affirm everything you did right; try to forgive where you might’ve fallen short, a loving inner dialogue that reinstates your power.
Tip #4: Tune into your intuition to find a solution. Spend a few quiet moments meditating to see what images, impressions, or ah-has! come to you about improving the situation.
As a gusher, if you skip these steps and go straight to the phone, you’ll cheat yourself out of the opportunity to build the emotional muscles necessary for more freedom and autonomy. Knowledge is power. The most important relationship you’ll ever have is with yourself. If this is good, you’ll be capable of gratifying relationships with others.
via Are Your Emotions Contagious? | Psychology Today by Judith Orloff MD, author of the New York Times bestseller Emotional Freedom: Liberate Yourself From Negative Emotions and Transform Your Life.
How to get more of what we want and less of what we don’t want.
If you want to know what you believe unconsciously, look at what is happening in your every day. These experiences are as a result of your unconscious,… Read more “How to get more of what we want and less of what we don’t want.”
Salespeople Who Can’t Say No and the Consequences that Follow
What are the consequences of a sales consultant who just can’t say no? Surprised to hear that the best sales consultant often have to say no in order to win business? Surprised to hear that simply saying “yes” isn’t the best course of action when closing orders? Don’t be. It’s easy to say yes when working with clients. Yes is the easiest of answers because it is the simplest way to please a client. It’s less confrontational, easier to say and is often seen as the surest way to keep customers engaged. However, sales success has never and will never just be about saying yes. Sometimes, a sales consultant must be able to say no. In fact, not saying “no” means the difference between business won and lost and ultimately means the difference between a happy or unhappy customer. More importantly, it often means the difference between your company making a healthy profit on sales.
via Salespeople Who Can’t Say No and the Consequences that Follow – DriveYourSucce$$.
Consciousness In Business 